July-August 2008
DO BONUSES
COUNT IN OVERTIME..?
If a seasonal country club pays an employee an “end-of-season” bonus
in addition to his or her regular compensation, is the amount
excluded from the employee’s regular rate of pay for the purposes of
calculating overtime? Lester Kennedy, a wage and hour investigator
for the United States Department of Labor (DOL) says “probably.”
STAFF ACCOUNTABILITY...
Thanks to fallout from the Enron fiasco and subsequent
Sarbanes-Oxley legislation, boards of directors are expected to be
more transparent and open in the conduct of the club’s business.
What steps (if any) has management taken to assure that practices of
the club’s staff are equally open?
READING LIST…
Updated editions of two golf course publications are now available
from the American Society of Golf Course Architects (ASGCA) and the
Golf Course Builders Association of America (GCBAA).
BRIDGING THE DIVIDE...
For many clubs with golf courses, the general manager or chief
operating officer has replaced the “three-legged stool” of clubhouse
manager, golf pro and superintendent. Still, some might argue that
despite the title change a serious disconnect remains between the
general manager’s authority and his or her responsibility when it
comes to the golf operation.
GOOD CLEAN
FUN AT THE POOL...
It sounds like something that could spell trouble for Superman, but
Cryptosporidium (aka Crypto) presents a bigger challenge for clubs
with swimming pools.
TENNIS
MARKETING...
The United States Tennis Association declared 2007 a year of
record-breaking growth for the game of tennis. Press releases
heralded levels of participation and industry sales that hadn’t been
seen since the 1970s. So why the surge after all those years?
BRING ‘EM BACK FOR MORE...
Bringing new members in is only half the
battle. How do you get newcomers into the habit of attending member
events and build excitement around the club’s social calendar?
MARKET BASKET COST REVIEW...
This month in the PCA, we summarized the statistical
results of our food-cost survey, along with some of the anecdotal
comments offered. Some of our respondents took the time to elaborate
on operational tools and helpful ideas that we will be sharing with
you in PCA Plus.
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